I’ve recently been having some issues with my MacBook due to a failing battery and a cracking wrist rest. Luckily I was smart enough two years ago to opt in for AppleCare so I booked myself in to talk a genius.
No problem, come back in two hours and we’ll have it fixed, said Mike.
Hour later they called up and told me that it was finished. Great. My second Tall Cappuccino was running low and battery on my iPhone was dying.
As I got my hands on the Mac I noticed the nice surprise, they not only swapped the case but also the keyboard and the trackpad*. Fantastic. Not only does it look and feel like a new Mac but it also smells like one. Sweet. I’ve always hated the way trackpads start to feel like after 3 months of heavy use. Of course battery life is great now, too. As I’m writing this, it’s on red and it still has 40 min time left. It used to have 40 min left when it was full.
–kristian
*Yes, I realise they must be embedded.
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