Problem: Apple Remote Desktop (ARD) 3 doesn’t want to install. Installer says something like ‘Newer version of this software exists. Cannot continue’, or something similar.
Background: I used to use ARD 2.2 at my work, upgraded to ARD 3 at another job but had to fall back to ARD 2.2 as the first job didn’t want to purchase ARD 3. Now I need to upgrade to ARD 3 because, as I wrote earlier, I’m leaving this ‘first’ job and my new job includes managing an xServe.
Solving the Problem: I ran all the Terminal commands that ARD advices you to run if uninstalling. Basically getting rid of any mention of ARD in the machine . As this didn’t work, I got rid of the client part of it as well. No help. After about an hour looking through the Web for an answer, I found this. Almost at the end, a post by David Whitely.
Right-click the ARD 3.0 installer package.
Navigate to Contents > Installers
Run the Admin and RMDB installers, but not the client (it’s the one that’s preventing the ARD 3.0 super-installer from wanting to install)
Now update to ARD 3.1.
I didn’t think it would work as my situation wasn’t the same as in the solution but it actually did. Very good. Installers allowed me to install it but I did get a scared when the program wouldn’t launch. This was fixed by running software update. Solved. Very good.
kristian
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